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Significance and Benefit of ISO20000 Information Technology Service Management System ITSMS Construc 2022-03-24
The goal of establishing the ITSMS service management system is to form an effective, customer-centric IT service self-improv...
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The significance of ISO20000 certification 2022-03-24
In this age of informatization, the development of information technology directly promotes the development of enterprise inf...
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Significance of ISO20000 Certification Start-up Stage 2022-03-24
For organizations looking to achieve ISO20000 certification, the various tasks in the start-up phase have certain meanings. ...
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Analysis of ISO20000 System 2022-03-24
Part 1: Specification - Introduction to IT Service Management StandardsISO/IEC 20000-1:2005 defines the requirements for serv...
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ISO20000/BS15000 FAQ 2022-03-24
Q1: When will ISO20000 be released? ISO/IEC 20000 was officially released in December 2005 by the international standard f...
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Introduction to ISO20000 2022-03-24
ISO20000 is the first international standard for information technology service management (IT Service Management), which was...
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Can ISO20000 replace ITIL? 2022-03-24
For SMEs, ITIL may always be just a longing and unreachable dream. ISO/IEC 20000 may be a good substitute when the conditions...
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What is ISO20000 2022-03-24
ISO20000 is constructed based on ITIL best practices and BS15000 British standard system, and was the first internationally a...
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The main scope of ISO20000 system specification 2022-03-23
The scope of ISO20000 mainly includes four aspects:Management responsibilities, including three main modules: management resp...
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Introduction of ISO20000 Standard 2022-03-23
For a long time, the IT department of an organization/enterprise has been classified as a "Resource Provider" or &q...